Bet Com's Privacy Policy

Introduction

Welcome to bet com (betcom.site). We understand how valuable your personal information is, which is why our privacy policy clearly explains what data we collect and how it is used.

This privacy policy applies to bet com's website, mobile application, and other digital services. We are fully committed to protecting the privacy of bet com users. This policy has been developed in accordance with international data protection standards.

If any part of this Privacy Policy is unclear or you have questions, please reach out to our support team. We are always ready to help.

1

What Information We Collect

Bet com only collects the information needed to provide you with the best possible service. We are fully transparent about what we collect and why.

Information collected at registration

• Full name (Bengali and English)
• Mobile phone number
• Email address
• Date of birth (for age verification)
• Address (District/Division)

KYC Verification Time

• National ID number
• Copy of passport or driving licence (where applicable)
• Selfie photo (for identity verification)

Automatically Collected Information

• Device type, operating system, and browser
• IP address and location data
• Platform Activity Logs
• Transaction History
• Cookies & Session Data

2

How your information is used

Bet com uses your data only for specific, legitimate purposes. We never use your data for unnecessary activities without your consent.

Detailed use cases

• To verify account creation and login.
• To process deposits, withdrawals, and payments.
• To detect fraud and unauthorized transactions.
• To deliver a customized experience based on your preferences.
• To comply with applicable laws and regulatory authority directives.
• To improve the quality of bet com's products and services.

3

Cookies & Tracking Technologies

Bet com uses cookies and similar technologies on its website and app to enhance your experience and ensure the platform functions properly.

Cookie Type

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional cookies: Remembers your preferences such as language and settings.
• Analytics cookies: To understand how the platform is being used.
• Marketing Cookies: To show you relevant promotions based on your preferences (optional).

Optional cookies can be disabled from your browser settings. Please note that disabling essential cookies may prevent bet com from functioning properly.

4

Sharing Information with Third Parties

Bet com never sells your personal information. However, limited data may be shared with trusted third parties in specific circumstances.

• 1
  Payment Partners:

  Only the information necessary to process transactions is shared with Mobile Pay, Nagad, and Rocket.

• 2
  Law Enforcement Agencies:

  Providing information to authorities when required by a valid court order or legal investigation is a legal obligation.

• 3
  Technology Partner:

  Only encrypted data is shared with hosting and cloud service providers — never personally identifiable information.

• 4
  Fraud Prevention Services:

  Limited data sharing with specialized security providers for fraud prevention and anti-money laundering.

5

Data Security Measures

Bet com uses industry-leading security measures to protect your data. Multiple layers of protection keep your information safe from all types of threats.

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Prevention of cyberattacks.
• Regular Security Audits: By third-party experts.
• Restricted Access Controls: Only authorized personnel have access to your data.
• Data backup: Regular backups on secure, encrypted servers.

6

Your Rights

As a bet com user, you have the following rights over your own data. Contact us to exercise any of these rights.

• Right of Access: You can find out exactly what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to deletion: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: You can request that we restrict the use of your data in certain cases.
• Right to Data Portability: You can request a copy of your data.
• Right to Object: You can opt out of marketing communications at any time.

To exercise these rights privacy@betcom.siteSend us an email at. We typically respond within 30 business days.

7

Child protection policy

Bet com is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors. If a parent or guardian believes their child has created an account on bet com, please notify us immediately — the account and associated data will be deleted.

8

Data Retention Policy

Bet com retains your data only for as long as necessary. The general rule is:

• Active account data: retained for as long as the account remains active.
• Financial transaction records: 5–7 years as required by law.
• KYC documents: retained for up to 5 years after account closure.
• Marketing data: deleted within 30 days of opting out.
• Browsing logs: automatically deleted after 90 days.

9

Changes to the Privacy Policy

Bet com may update this Privacy Policy as needed. For significant changes, you will be notified at least 30 days in advance via your registered email or a platform notification. For minor changes, only the "Last Updated" date at the top of the page will be revised.

Continued use of bet com after any changes takes effect means you have accepted the updated privacy policy. We recommend checking this page regularly.

10

Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please contact our Data Protection Team:

• Email: privacy@betcom.site
• General Support: support@betcom.site
• Response Time: Up to 30 business days (typically 2–3 days)
• Service hours: 24 hours a day, 7 days a week